Stop sending stupid messages with insignificant maps! Uninstall the right to send stupid messages along with maps. Sick of my psycho ex abusing me using your "share map with a friend"

I just purchased a 2006 Landrover Range Rover Sport from Virgina (Maximum Auto Outlet) and i shipped it to my country Nigeria. Do you have map updates for Nigeria? If you do, please i would like to purchase it.

Got a quote for update from Honda dealer for my Accord. $432. Another rip off. Of course black markets or whatever - no wonder people break laws when traders are so greedy.

Can I buy an update direct for a 2012 Ford focus. I have all the Navigation and System Version details. Ford has quoted me $1120.00 for the disc.

Great I''d like to up-date by Where Is maps in my Honda Accord as they are now 5 years old. Go to your website, click on Honda and get directed to the Honda website. Okay I could have done that myself but okay now I have to ring my local agent to get a price for the map-up-dates.... are you sitting down... the price quoted is $498. Am absolutely speechless and there is no amount of fluffy weasel words that can warrant this blatant rip-off by Honda. Needless to say i took the agents advice and am purchasing a mobile unit with life time up-dates and you guys lose a sale as i''m sure you will when anyone else asks. At these prices is it any wonder black markets flourish.

I have a Garmin Nuvi 1490 for which I paid for lifetime upgrades. Wheris 2011 maps on it do not include the Victorian Peninsular link map information. Garmin has not responded to my query regarding this. Can you please help?

Can GPS Facilitate a Romantic Connection? Finding love is an elusive process and everyone, from time to time, needs help. Modern technology, in the form of GPS, is providing lonely souls a way to find love. According to news reports, GPS is helping more and more people find and meet potential mates. In fact, more than 20,000 people looking for love. Using an ARS (Automotive Remote Service) unit is the perfect device to help you use GPS for whatever your needs are. There are some interesting statistics on how GPS technology is enabling more and more people to find love. People can easily go to the app store for their mobile phone or they can use a car based GPS device. The Automotive Remote Servicer Experts’ website sells a multitasking unit that includes GPS capabilities. This website enables consumers in need of a GPS unit to check out the ARS unit. One out of three users on the dating site OkCupid has mentioned they are currently utilizing GPS to find love interests. When these people either don’t have service or choose to use GPS hands free, they report using a car-based GPS device. In fact, the ARS unit is definitely worth looking at. The Automotive Remote Servicer Experts’ website and its Facebook and Twitter social media pages describe the ARS unit. Many believe that GPS is the up and coming thing to help lonely souls find love locally. Critics say that GPS technology enables stalkers, criminals and other miscreants the ability to both pose fraudulently and learn the EXACT location of a potential future victim. However, online dating websites have re-thought their practices and now have safety features that give users the option to remove the GPS location feature and/or share it only with trusted individuals. http://www.arsgg.com/

I have just booked in to have a Polaris in-dash system fitted (Nissan x-trail 2012) and have been told it will come with version 18 of the map. Question 1. Have there been any interim updates since March and how do I tell if my SD card is right up-to-date? Question 2. Is there any advantage in my getting updates direct from Whereis rather than from the installer?

I have a portable Garmin Nuvi not fixed in any make of car , How do I up date my maps??? I have tried visiting the Garmin Web site to no avail.

I have a 2005 Toyota Landcruiser Prado Grande with inbuilt Whereis GPS. Have updated V12 DVD to V17. Cannot locate Fryar Crescent, Wallsend, NSW. 2287. This street is in a new estate which has been in existence for more than 5 years. Also cannot locate Sydney International Airport. What is going on?

I recently purchased a Ford PX Ranger Wildtrack. The SD card for the Sat Nav is terrible. It is at least 2 years out of date. Ford say there is no update available. Whereis can''t even supply the original SD Card. What is going on?

Bought a Mitsubishi Pajero Oct. 2011 & have just travelled from Vict to Northern Q''land. Very disappointed with GPS as many mistakes were present like "turn here" & there is only a paddock-no road. Parked at a marina on the Capricorn coast & the GPS shows I am in the Ocean. My disc was 1st edition 2010 so at best I guess the data would at earliest be 2009 "old".

Subaru Tribeca 2010 with the Harmon Kardon Sound/Navigation System. The Owner''s Manual (distributed in Australia) says that the navigation system main unit is under the Driver''s Seat. Quite a few forums talk about this location too. Now here''s the twist. Most of the forums and manuals are about Subaru Tribecas from the USA, in which case they are correct because their cars are left hand drive. However, in Australia, Tribecas are right hand drive and the unit under the driver''s seat is for the sound system sub-woofer. The navigation unit is under the passenger seat! Take a pen to the Owner''s Manual and make the correction for the next unsuspecting owner of the vehicle.

I have just purchased a new Mitsubishi Pajero with Whereis navigation data Australia 17 in car system but I have to take my portable Garmin GPS with me so that info on cameras and red lights is available.Such a great looking unit but much normal information is not included.

Hi, I just recently brought a new 2012 CX-9 GT. I am happy with it but the navigation voice doesn''t alert you to turn at a particular street name, but only alerts you to turn in say 800 meters or turn now. Naviman and TomTom have this feature, and I was wondering if the new upgrades will include this in the future? Also how do I know if the 2012 CX-9 GT has the latest maps? Shouldn''t these be included with the vechile? regards Brenton H

I bought a 2012 Mazda BT50 XTR in Adelaide, South Australia in April this year The maps are version 3.0 I have found that the maps seem to be at least 2 years out of date or even more. On a recent trip through the Northern Territory and Western Australia, I found that the digitised roads were highly inaccurate and many, many times large numbers of roads were missing or significantly out of place. I started recording the errors or missing data but ran out of paper in my notebook. Even in Adelaide, it didn''t know about the Northern express way and in other locations (eg. Richmond) was trying to send me the wrong way down one way streets and streets that were blocked or didn''t actually exist. Is there an update available for these maps? My car is only 5 months old, yet I cannot rely on the built in GPS unit. I am quite frustrated and in fact angry that my brand new car has an inaccurate and quite out of date GPS map data that cannot be relied upon. The SD Card is marked FoMoCo SD Sat Nav 3.0 7612 105 301 A839-19H449-AA UDoA-66EZ1-2 Map version: sd2-FORD-MFD-SOP-AUS-NZLV2 Nav version: N2189VM__9.3C3P16 SW version: 1915_110309 1915 seems about right

got a garmin navigator need to know how to download maps please

I bought a Mazda CX5 MAXX Sports in June 2012. A new car; it arrived with a GPS map system. The first time I switched it on, the day I received the car, the GPS indicated that the maps are 8-months old (EIGHT MONTHS!) and I should update them. I don''t have hard-wire connection to the internet, only WiFi and am told it is pointless using WiFi because the signal is simply not reliable. Why is my totally new car delivered with a GPS system which is 8-months out of date and why am I expected to buy a new disk?

Why must I buy an updated disc for my Pajero from Mitsubishi at OVER $450, this is reigulous

I have a Mitsubishi Pajero that nearly 12 months old with version 17 GPS disk. I have this morning tried to find Westlake Drive Milton NSW and built in Gps could not find it. How long does it take Sensis to include a street that has been there for more than 5 years?

I have recently purchased a 2012 BT50 with sat nav. I also have a TomTom portable GPS. With the TomTom it indicated speed being travelled, safety cameras and other information that I am unable to benefit from on the BT50 sat Mac. Both run off the Sensis maps however, the TomTom maps are different to the BT50. I have prepaid for regular updates of Safety/speed cameras and maps and also subscribe to map corrections. Why is the BT50 GPS so out of sat and can I get it to the standard of the TomTom GPS!

I have just purchase a new Subaru Outback 3.6R with navigation. This is the worst piece of software I have come across. It couldn''t even get me home as my street wasn''t listed correctly, Esplanade instead of Esplanade East and this is Port Melbourne not some little town. I have had to install my $100 TomTom beside it to get the correct information. Whereis says I can get 6km to home in 6 min in a 50K zone. TomTom gives me the correct answers. My closest Coles service stations listed on Whereis are no longer there, and I have only had the car 3 weeks, but TomTom has already updated. How is this company able to get away with this. There are NO positive comments

Martin, thanks very much for your question re yourissues with your CD player in your Volvo 2004 V70. Can you please let us know which update / version you own? Thank you very much.

Hi. I have a Volvo 2004 V70 which has a 6 Stacker CD changer which houses the original CD maps and works ok but the latest up provided to me on DVD for $295 cannot be read. Any suggestins

Hi Robert, The Bosch system was installed in SL Class from 2003 – 2005. If the vehicle is this old then the Bosch update will suit but only for Australia. No update is available for New Zealand for the Bosch system. If the vehicle is post 2005 then an update can be purchased from Mercedes spare parts which covers both Australia and New Zealand. Please don''t hesitate to get in touch with us in case you''ve got any further questions.

CAN YOU TELL ME IF YOU CAN SUPPLY A DVD FOR A MERCEDES SL500 COVERING NEW ZEALAND AS WELL AS AUATRALIA?

Hi Michael, you can find information on how to up date your sat nav software here: http://www.whereismaps.com/devices-using-our-maps_mobile-phones_product-articles_detail.aspx?view=14 Please don''t hesitate to contact us in case of any other questions.

Hi there Do you have an update for Australia 14 for the Mitsubishi? Can''t seem to find it anywhere. Thanks

Hi Steve, Version 18 for Toyota will be available from March onwards.

Hi Sjaak, thanks for your enquiry. Version 17 does have updates maps for Victoria and Eastlink / Dandenong Bypass is included. Please feel free to contact us in case of any other questions.

Is there a V18 disc for toyota coming out this year?

Hi Carl, thanks for your comment. The price of updating navigation products does not support a ‘one size fits all’ model. A number of variables determine the cost of updating navigation maps which can differ across the board depending on the mapping manufacturer used. New Whereis maps from Sensis make up only one component of the fee to update maps as each navigation manufacturer - whether it be Nissan, Toyota, TomTom or Garmin – will have their own charges based on the conversion process of the map data. Some manufacturers require more complex methods of converting map data to their company’s specifications. Generally speaking, updating in-car maps is more complex than updating portable maps because it’s simpler to convert, and the prices differ across the board depending on which manufacturer used. Each of the navigation manufacturers that partner with Whereis utilise different processes to update their maps. For example, a map update for Land Rover may go through a more complex process than an update for a portable navigation device for, say, TomTom. Generally speaking, in-car systems are more complex and require extensive work to meet their specifications. As Whereis maps make up only one component of the map update process and therefore the price point is not determine by Sensis. Also, Whereis Maps supplies the mapping data for a number of market leading portable navigation devices, including TomTom and Uniden. You can learn more about our GPS partners here. We hope you have found this information useful and don’t hesitate to get in contact if you would like to discuss any further feedback.

Hi Chris, A sat nav system is basically made up of 3 components, which are the Mapdata , the Navigation Application and the Hardware. Sensis is only responsible for the Mapdata regarding your enquiry around estimated times of arrival that is controlled by the Navigation application which we have no control over. We are not 100% sure when Version 18 will be released by Subaru but we anticipate it will be around April/May. Please don''t hesitate to contact as in case of any further questions.

Hi Michael, could you please let us know which Version of the map update DVD you are using? You can find the information on the disc or in the booklet that comes with the disc. For general information regarding map updates please have a look through the instructions on our website and don''t hesitate to contact us in case of any questions. http://www.whereismaps.com/devices-using-our-maps_mobile-phones_product-articles_detail.aspx?view=14

We make good use of the maps and POI while traveling around Australia, but I have often thought it would be nice to have campgrounds in the POI - any chance?

I ahve an older BMW that uses a DVD for the navigation system, how do I update it?

I have a 2011 Subaru Outback and note that when following a route that has been input, the time calculated to arrive at location seems to be set at 60km/h and does not alter according to car''s speed (i.e.: time to arrival point reduces if travel is conducted at 100 km/h). Is this a issue with your software? Also, can you advise when the next version for Subaru Outback will be released?

Re: Re-routing feature latest map update for Lexus LX 470. Hi Chris, The vehicle navigation system will automatically re-adjust to suit an alternative path if a particular turn off / direction is taken that is not as displayed on the screen - however please let us know if this is your interpretation of map re-routing. You can also contact the Lexus Customer Assistance Centre on 1800 023 009 in case of any further questions in regards to the in-car navigation system or get back to us.

Hi Muammer, Thanks for your enquiry. Please note that Whereis® Maps sells supplies map data to Garmin but unfortunately we are unable to provide (technical) support. Garmin support is managed from their offices in Sydney and we’d encourage you to get in touch with their Australia Customer Support, calling their customer support line on 1800 235 822. Please don’t hesitate to contact us should you have any other questions.

The POI that seem to come with the maps are quite limited. Would it be possible to start including things like tourist poi so are you travel to a new area you can see what is of interest to see around the area , rather than petrol stations and hotels.

I have a new email address,also i paid for life time update but i can not go to update file do can you tell me why?

RE: I have a v17 DVD in my 2011 Subaru Outback and if I stray from a selected route the navigation system tells me to make a U turn at traffic light. This is illegal in NSW. Is this a mapping issue or an application issue? Hi Dallas, thank you very much for your enquiry. This is an application issue of which we are aware of and we are currently working on a solution which should be available early in 2013.

I have a v17 DVD in my 2011 Subaru Outback and if I stray from a selected route the navigation system tells me to make a U turn at traffic light. This is illegal in NSW. Is this a mapping issue or an application issue?

Hi I''ve just been looking around your site and seeing as how I have a Navman MY60Y GPS with a 2year warranty from date of purchase and a 3year maps update could you please explain what process i have to go through to obtain this update for my GPS. It has been registered with Navman. While I''m on this topic why don''t you list the navman when your talking about GPSs??.

Hi Chris, thank you very much for your enquiry. Could you please specify what exactly you mean by re-routing, as your question could be related to an application, or to traffic services. Thank you very much.

Re: How can I show the latest map update for my car? Whereis® version 17.0 is the most recent Whereis® map for built in-car satellite navigation systems. In order to determine what version your in-car navigation system is using, simply locate the map CD, DVD or SD Card. The navigation system is often located in the boot, under the seat, or in the glove box. Some systems have a map button that will inform you of what map version the system is using. If you have any difficulty locating the map CD, DVD or SD Card or identifying which map version you have, please contact your car dealer.

Hi I have V17 installed in my LX470. Does the latest software have map re routing? Cheers

how can I show the latest map update for my car?

Hi Kevin – that’s correct. You’re best to contact your Holden dealer directly about getting an update as Whereis Maps does not supply the DVDs. We supply Holden with the initial map content and they do the updating as well as pricing. Thanks.

Hi Uwe. Whereis Maps does not supply mapping data for Malaysia. It''s probably best to contact Pioneer with regards to how you obtain these maps.

Hi there, i have a pioneer F 900BT in car navigator. i am usening the system in Malaysia. my question is how to get the maps for Malaysia.

There are a couple of reasons for price differences in the various products. Firstly the next Bosch product (the $199 update) will be Version 18 (currently these customers can purhcase V16) – Bosch customers will able to update their maps at earliest beginning of 2012, whereas Subaru will be moving to Version 17 shortly. The other key reason is there are two software components that make up a map DVD: 1. Raw map data – owned by Sensis 2. Navigation Application – controlled by the navigation system vendor. The navigation system vendor takes our raw map data and converts it to run on their system. The cost the navigation system company’s charges to undertake this work will vary from company to company and on the volume.

Hi Sjaak The Eastlink and Dandenong Bypass are correct in V17 as far as current construction is concerned, the Dingley Arterial extension is yet to be completed and is therefore not navigable in all current data. Thanks.

Does V17 have updated maps for Victoria eg for Eastlink & Dandenong Bypass

Will this update work on my Toyota Prado Grade of 2003

There has unfortunately been a delay in the availability of V17 map update for Mazda 3. It''s looking like mid-late 2011.

How come most updates are around $199 but Subaru are $295

When are yougoing to have available version 17 for Madza 3? its taking too long....

Hi Stuart, thanks for your feedback. In-car maps have a longer production timeline than portable navigation devices due to the car manufacturing process, which can take 9-12 months. How quickly the maps get updated is also influenced by the car manufacturer’s decision. You can buy your built-in car map upgrades here: http://www.whereismaps.com/buy-map-updates_built-in-car-navigation.aspx. If your vehicle isn’t listed, you should check with your local car dealer or local motor accessories retailers. They can help you with your map update purchase and installation. Please feel free to contact us directly if you’d like any further information: whereisadmin@sensis.com.au

Hi Troy, there is no difference between normal and ''workshop'' edition (actually, not sure what you mean by workshop version).

Can you tell me the difference between a normal and a workshop edition, any functionality differences

so much for free updates for life, the site doesn''t even have the device listed so it looks like i have to go get another gps or atleast different software/maps. becuase whereis wont forward updates to their relevant partners.

Hi Alexia We provide the map data but all features and functionality of a Navigation System is controlled by the car company so things like showing speed limits and speed camera is controlled by the car company or the navigation system provider. The data for these features are in our raw map data but the navigation system provider does not convert these features into the final product - the reason for this may relate to the hardware and software limitation or the car company did not specify in their requirements

What''s included in the Version 17 map update can be found at the following: http://bit.ly/hVvOIR

When do you expect a built in version will be released that includes alerts when travelling over the speed limit?

Would you care to elaborate on which Ford models you are referring to in your post dated 22 Feb?

Judging by the comments I have been reading there is a lot of work to be done on the system to have it even come close to what''s offered on Tom Tom and the other brand leaders, it really is a crappy system. Can you tell me if the V17 disc for Lexus has remedied the inaccuracies oh V16 and what other changes have been made? Certainly $300 is excessive, if you look around you can buy for about 1/3 of that for the V17 and even less for the V16

We expect to have V17 for particular model Ford''s available to purchase in late March.

I notice that you''re saying that Version 17 will be available for Toyotas early in 2011. I''ve got a BA Fairlane and would like to know when the Ford V17 will be released. My car is still using V12, which I think was in it from new in 2003.

Hi Carl - thanks for providing feedback; we like hearing from our customers so we can improve and enhance our products. Following your feedback, we have reviewed our communication process with regard to informing customers about new map data release dates. We have decided to now communicate via the homepage of this website when a new map version is less than 6 weeks away. We’re doing this to ensure customers can make a more informed decision about their in-car map updates before the point of purchase. We want to keep our customers happy and we hope this helps. For any other queries please feel free to contact us directly at whereisadmin@sensis.com.au

One only has to look at the open portable GPS market, look at the Whereis in car mapping products and these comments and real concerns about lack of update support and timeliness, you can only come to one real conclusion. Sensis is entirely out of the ballpark with the reality of customer focus, and basic business sense. When you overlay that with the LUDICROUS pricing for a simple (as well as infrequent and erroneous) update by disk or card, the only conclusion I can come to is a blatant arrogance for what Sensis see''s as a captive market, with inbuilt units. Maybe the slow mapping updates are also a strategy to keep up buying more and more in the dim hope that we might come somewhere nearer to the fine examples by Garmin, Navman & TomTom where one Whereis update cost of $295 will buy you the GPS hardware including bluetooth and often free map updates. Prove us wrong and please get real, or don''t even dream of our repeat custom.

Hi Grace, thanks for your feedback. Price differences are caused by several factors: 1. The raw mapping data we provide the likes of Toyota or TomTom goes through a ‘supply chain’ of other providers before it ends up in your GPS. 2. Pricing is also dependent on the number of GPS units sold. 3. Our map data is just one component of what makes the map update product process, and as a result we do not have final control over the product and its price. If you have any questions about your specific device, feel free to get in touch with us at whereisadmin@sensis.com.au

Very disappointed to see excessive price of updated CDs. It is difficult to justify spending $295 for simple updates. Tom Tom allows free updates online. It is a shame you cannot offer the same option to your customers. I will not be updating my whereis CD.

Can you please advise when Whereis Toyota V17 will be released In V17 is the New Forrest Hwy in WA going to be added Thanks

When is version 17 (Ford Territory) due out? Version 16 is now 2 years old, despite the assertion on your website that your maps are being constantly updated.

The new generation Mazda 3''s with the built-in dash GPS uses an SD Card as data for the sat nav. Why doesn''t Whereis Site supply SD Card updates for the Mazda 3s yet they supply disc updates for the 09 Mazda 6, CX-7 & CX-9s? I am wanting to purchase one but Whereis don''t supply them for some odd reason.

We provide raw map data to our Automotive partners on a yearly basis. However, each determines what information they want to take from our raw map data to create the next version of map. The updated maps then become part of the vehicle manufacturer/ assembly process. Long lag times occur from the time manufacturer receive our map data and the point in which new cars with the new maps are released into the Australian market. This can result in new cars with a built in GPS system containing map data that has been superseded. Unfortunately Whereis cannot influence the production process and is up to individual car manufacturers to control. Version 17 map update for Toyota vehicles is due in-market in early 2011.

I have just bought a new 200 LC with Toyota option ''Navigatich'' GPS with V16 Whereis mapping. Why is it that my TomTom Go720 device with 14 months old Whereis mapping is far more accurate and detailed than the V16 Whereis disc provided in the new car? So much so that I still use the TomTom device in preferance to the in built unit.....which really doesn''t make a lot of sense. Are there two (or more) versions of the latest Whereis mapping depending on the device???

Thanks Stewart we will pass the information on to our mapping team. We suggest joining our subscriber database to be kept up to date on product releases, promotions, etc. . Visit the following to register. http://www.whereismaps.com/subscribe.aspx

In your next round of updates can you please include the following uodate: Qld Pacific Motorway (M1) on ramp northbound at Exit 60 (Helensvale North). Version 16 currently has the old roundabout which is incorrect. Also there are some new streets in Coomera 4209 and Upper Coomera 4210to be added which is not surprising as they are new and developing estates. The area in Coomera is bordered by the following streets: Foxwell Rd to the South, Amity Rd to the East, Yawalpah Rd to the North and the M1 to the West. In upper Coomera there are some new streets in the estate named ''Highland Reserve'' being developed by Stocklands which is accessed from Reserve Rd Upper Coomera. Very happy with the system thanks. If able can you add my email to a mailing list to advise when the next version beyond 16 is available. I use it in my Mitsubishi Pajero. Regards

STILL has only half the Geelong Ring Road... stops at the Hamilton Hwy intersection - I paid $300 to upgrade to v16 recently to fix this, and its still not shown properly!

range rover l322 2003 model will update for later model 2005 on fit

When is the next update for the Toyota in-dash sat nav (currently V16) likely to be released? Thanks

We do sell map updates here on the site for some Audi models but unfortunately not for the ''08 Quattro. Best bet would be to speak with your Audi dealer about purchasing an update. Thanks.

I have an AUDI TT Quattro 2008 with its 2007 Disc for Navigation - but I would like to upgrade/update with a 2010 disc so all the recent roads like BNE Airport roads are all included.... what do I need to do? Thanks

I have an in-car unit in my 2006 VE Calais and have been quoted $500 by my Holden dealer for an update. Sounds like a lot of money for a DVD. Please advise.

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Hi Kevin,

thanks for your enquiry. Please contact your Holden dealer as they calculate / define the price for an update (Sensis only provides the map data).

I have just purchased Subaru Tribeca 2012. Can you tell me if navigation system has on the go re-routing. ie. if i alternate from the given route will it automatically re calculate the route. if so can you please advise me of how as i have been unable to achive this to date. thanks

Can you tell me whether version 18 is available for Mitsubishi. My dealer is trying to sell me a version 17 for $395. I won''t pay this much for an out of date version. I understand that version 17 doesn''t even have the new Ipswich bypass on it and that finished a couple of years ago.

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Hi John,

thanks for your enquiry. Version 18 should be available from your Mitsubishi dealership from next week onwards and please get in touch with your local dealer to get information about the price of Version 18.

Proceed to the the Mitsubishi website to locate your closest dealer.

Please enter your suburb or postcode and select your location from the drop-down options provided.

Ipswich Motorway upgrade - Wacol to Darra 1 & 2 is included in Version 18.

I have just a 2007 VE Calais i need to get a maps upgrade what the best and cheapest way to do this??????

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Hi Nic,

thanks for your enquiry. Please contact your dealer re pricing details as prices are calculated / defined by the dealers.

I notice that Whereis maps do not alert drivers of coming red lights, or speed cameras. Do you know why this feature is available to all portable GPS devices but not with the built-in car nagivation?

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Dear Justin,

thanks very much for your feedback.  A number of variables determine the the features you'll be able to experience as well as the cost of updating navigation maps which can differ across the board depending on the mapping manufacturer used.   

New Whereis maps from Sensis make up only one component of the map update / the fee to update maps as each navigation manufacturer will have their own pre-defined range of features & charges based on the conversion process of the map data.  

Some manufacturers require more complex methods of converting map data to their company’s specifications. Generally speaking, updating in-car maps is more complex than updating portable maps because it’s simpler to convert, and the prices differ across the board depending on which manufacturer used.   

Each of the navigation manufacturers that partner with Whereis utilise different processes to update their maps. For example, a map update for a certain car manufacturer  may go through a more complex process than an update for a portable navigation device.

Generally speaking, in-car systems are more complex and require extensive work to meet their specifications.  

As Whereis maps make up only one component of the map update process and therefore the range of features (i.e. red light/speed camera alerts) and the price point is not determined by Sensis.  

 Please don't hesitate to contact us should you have any further questions.

I can''t find anywhere on your site where I can view a video ''You Tube style'' preview of Version 18 which I''m looking to buy for my S-Class 2003 Mercedes. The current disc (a very old V9) points North all the time, even when heading south, and only has main roads on it, not surburban streets. I expect that V18 is a mile better than V9, but I''d like to see a sample of the V18 Australian mapwork and functionality before I purchase. Can you direct me to where I can see this before I buy, please.. otherwise I may as well mount a Tom Tom or similar where I have confidence in what I''m buying - not to mention the ongoing free updates which I understand WhereIs still does not offer. Thanks.

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Hi warren,

thanks for your enquiry.

Could you please let me know in which part of Australia you're living as we'd then be able to provide a comparison of V9 / V18 for your reference. Unfortunately we don't provide samples.